Helping salon and clinic owners elevate their treatment experience so they stand out from the crowd.
A facial massage done with skill, intention and connection can be one of the most powerful treatments you have to help grow a loyal client base. Add your unique skills and passions and you turn it into a unique signature treatment that shows clients who you are and what you can achieve for them at a level that goes far beyond the skin.
I want to inspire you to fall in love with facials and massage. Dig deeper, feel more and deliver intentionally driven treatments that connect from the heart and soul.
Revitalise your skills and your business this year and delve into the artistry of facial massage. Discover the secrets to crafting extraordinary facials that use your unique energy and touch, enabling you to command higher prices and leave clients eagerly scheduling their next session while singing your praises.
I want to teach you to use a heart, science and soul approach, to connect deeper with yourself and your client, creating stunning facials that deliver incredible results, leaving your clients in a state of bliss.
Click the link below for booking, dates and more info.
Or connect with me on instagram @skinandsoul_academy
Salon and clinic life is busy, we get comfortable in our day to day treatments and routine. You have bookings and your loyal clientele keep your business ticking over. Then something changes; in you, your business, your town, the economy....one thing is for sure, nothing stays the same. 'Change is inevitable, growth is optional.'
I see salon and clinic owners not paying themselves properly, worrying if they can fill the white space each week, not feeling able take time out of their business and often not charging their worth.
But what if I told you that it doesn't have to be like this?
What if there was a way to attract your dream clients for a treatment that couldn't be replicated because its your unique offering. A treatment that ran at a profit and didn't come with any new machine leases or expensive product ranges, allowing your business to thrive?
Say hi to Skin&Soul.
I want to inspire you to use your hands, connection and passion to create powerful client experiences through the art of intentional facial massage. Whether you have 'magic hands' or a passion for skin science Skin&Soul can blend with what makes you and your business unique and create a stand out Signature Experience.
Being a business owner can be tough! By seeking help from some inspiring coaches and mentors my business continues to grow, often against all the odds. I truly believe that by investing in myself, I invest in my business. One of the treatments that has evolved with me and has consistently been one of my most requested is my Skin&Soul Signature Facial. Lets create yours...
Attract your dream client
Who do you love to work with?
Tell the story of your business
What do you do, what are you really good at?
Wow them!
Be sure to exceed expectations every time
Be part of a journey that shows clients how you can help them at a deeper level
I will spend a day with you and any staff at your premises, helping you create a stand-out Signature Treatment. However, this is about more than just the facial. I want to inspire you to create a stunning client journey you will feel proud of.
If you are a busy salon owner, you can also use this day to train your team in exceptional treatments, running a private team training day to give you the edge.
To create a Signature Treatment that stands out from the crowd, we need to consider the environment, consultation, products, massage skills, protocol, desired outcome, aftercare, sales, pricing, marketing, your treatment menu and YOU, the practitioner. These all matter, and we will work through each element together.
You can focus more on areas you want to elevate; your business is unique, so in preparation, we will have a strategy call to ensure you get the most from your day.
The day can be intensive, so I will be available for any follow-up questions or advice.
As with any skincare client I want to make sure the protocol and processes we put in place are working, so included in the price are 2 follow up sessions via phone call or Zoom for any trouble shooting. On going mentoring will be available soon!
On the day of our session I will travel to you so I can see you in your environment. Depending on the focus of our day we will work through your goals for the treatment, learning about who you want to work with and how to serve them at a deeper level. We can cover the protocol, modalities to be included, consultation, process for aftercare, treatment planning and a clear marketing strategy.
We start with a discovery call so I understand your business and goals, to make sure the mentor day is right for you. I want to create a day full of value, so there will be lots of questions to make sure we focus on the areas you need my help.
Your experience means everything to me. Each and every session is tailored to your unique needs, as every business is different. However, here’s an outline of how the mentoring works.
* Travel expenses apply . For travel on the day 0.45p per mile
Please email us here if you need additional financial support - we'll do our best to help
Monthly Mentor Program
Private In-Salon Training Day & Support
1st payment is required to secure the booking. the remainder is due 1 week before our session
Have you ever wished you had someone to support you in your business dreams and goals? Someone to listen, inspire, hold you accountable and help you achieve your dreams?
Yes? Then it time to break through those barriers and begin to truly believe in yourself.
Join my Mentor Program where each month we will have an hours 121 online mentor session identifying the areas you want to work on, set goals and evaluate the month before . I will be available for you on WhatsApp throughout the month to help keep you on track. Like a big sister and cheerleader all in one!
Sound good? Then book a free discovery call below.
Minimum of 3 months sign up.
WhatsApp will be answered Mon-Fri 9-4 Conditions apply
Jo helped me incorporate my existing modalities and encouraged me to include my unique strengths. My Signature Facial is now one of my favourite to perform. Jo is calm to work with and has a beautiful energy. I highly recommend her services.
Tracy Munro
Jo is brilliant at what she does, she has inspired me, her honesty and positivity is a breathe of fresh air. Thank you Jo
Clare Macdonald
If you are looking for someone to give you guidance and support and push your business forward with a Signature Treatment I cant recommend Joanne enough, you will be in good hands.
Clare, Clare Armstrong & Co
What’s included in my day?
During your discovery call, we will discuss your goals and decide on a plan for the day. I will then travel to your premises and spend a full day with you and any staff* helping you create your treatment. By the end of our time together I want you to be clear on the treatment protocol and have a clear marketing strategy and client journey. I will be here to support you in the following weeks to ensure you implement everything we worked on.
*price includes up to 6 staff, for more POA
What if I need to re-arrange?
Re-arranging your day is fine up to 14 days before you session and subject to availability.
Cancellations after this time will not be refunded however all efforts will be made to re-arrange the day. Please request Ts&Cs for full cancellation policy.
What qualifications do I need?
I recommend a minimum of level 3 or equivalent, all attendees should hold qualifications or relevant training for each modality or procedure intended to be used. This is a mentor day designed to elevate your treatment and customer experience, there will be no new insurance requirements and no certificate issued.
What if I'm not sure what my Signature Treatment should look like?
This is what I am here for!
During the process I will help you identify you strengths and your passions, your goals for your business and what results you want for your clients. We will also consider price point and your target market. The aim is to create a treatment you love to do and your clients love to receive.